FreshPair Privacy Policy

Last updated: May 21, 2026

Data Collection

FreshPair does not collect lens schedules, replacement logs, supply counts, prescription details, app settings, notification preferences, analytics, advertising identifiers, or tracking data.

If you choose to submit feedback or a bug report, FreshPair sends the message you write and your optional contact email to FreshPair's support backend. Feedback reports are used only to respond to support requests and improve the app.

Data Stored On Your Device

Information you enter in FreshPair is stored on your device. This may include lens schedules, replacement logs, supply counts, prescription details, app settings, and notification preferences.

iCloud

FreshPair can use iCloud to sync your app data through your own private iCloud account. iCloud data is handled by Apple under your Apple account settings.

Feedback And Bug Reports

Feedback and bug report submissions are processed through FreshPair's support backend. Support submissions are separate from your private FreshPair tracking data stored on your device or in your iCloud account.

FreshPair uses Netlify Forms for support submissions. Netlify may process standard request information, such as IP address and user agent, for form handling, spam prevention, and security.

Analytics, Advertising, And Tracking

FreshPair does not include third-party advertising, third-party analytics, or tracking.

Medical Information

FreshPair is a tracking and reminder tool. It does not provide medical advice, diagnosis, or treatment. Contact an eye care professional for medical questions about contact lenses or eye health.